Hi Shivani,
I am glad you have liked the document (inside the document - on very button - you can rank it:).
I understand from your post you have 2 issues:
-2- notes are required
would like to keep it like this ? I am asking because you can disable notes on task settings. How?
In the Process Global Settings phase, select the process for Access Request Approval Workflow, and then choose the Maintain Paths phase. Under the Maintain Stages area, choose Display Task Settings. The Stage Definition screen appears. Under the Task Settings section, select the check-box for Comments Mandatory and make your choice there.
If you would like to keep the notes mandatory - just enter them on comments (notes) tab - before you made a decision. Next to SOD analisys and user details tab.
-1- your EAM path gots to default - make sure you delete default results from initiator rule and ensure you have made a correct mapping between your initiator result and path.
Regards,
Filip