Hi,
When we try to "Add Item" to the cart, we the portal system returns "500 Internal Server Error". The detailed exception is:
java.lang.NullPointerException
at com.sap.mdm.srmcat.uisearch.PickList.loadData(PickList.java:235)
at com.sap.mdm.srmcat.uisearch.wdp.InternalPickList.loadData(InternalPickList.java:420)
at com.sap.mdm.srmcat.uisearch.PickList.checkConfig(PickList.java:475)
at com.sap.mdm.srmcat.uisearch.wdp.InternalPickList.checkConfig(InternalPickList.java:432)
at com.sap.mdm.srmcat.uisearch.PickListInterface.toRefreshDataFromMaster(PickListInterface.java:205)
at com.sap.mdm.srmcat.uisearch.wdp.InternalPickListInterface.toRefreshDataFromMaster(InternalPickListInterface.java:358)
at com.sap.mdm.srmcat.uisearch.wdp.InternalPickListInterface$External.toRefreshDataFromMaster(InternalPickListInterface.java:511)
at com.sap.mdm.srmcat.uisearch.master.MasterView.onPlugfromLoginViewIN(MasterView.java:393)
at com.sap.mdm.srmcat.uisearch.master.wdp.InternalMasterView.wdInvokeEventHandler(InternalMasterView.java:260)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.navigate(ClientApplication.java:826)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.navigate(ClientComponent.java:881)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doNavigation(WindowPhaseModel.java:498)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:144)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:185)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1064)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Can you help me understand what causes this error and how to troubleshoot?
regards
AKD