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Re: How do you add a customer satisfaction survey to an email template used for a workflow rule?

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Hi Marcus

 

One question, I was not able to find configuraiton guide about how to capture response on Lead survey.

could you please tell me where to refer the guide ?

 

and for capturing the survey result will survey portal required or C4C itself will provide web page for customer to fill out the survey once submitted the result will be automatically captured ?

Any development work required for this ?


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